Kaiser Health News collects reports on major health insurers' 2nd quarter 2014 earnings releases. The Wall Street Journal and Modern Healthcare report on the earnings release from the major prescription benefits manager Express Scripts which suggest that the Medco acquisition a few years ago combined with the loss of United Healthcare's business is dragging down earnings.
Ihealthbeat.com reports on a large healthcare consumer study which concludes that "'a single exposure of loyalty rewards significantly influenced enrollment' in [health plan] online health management programs. However, they added that 'additional strategies are required to maintain engagement.'"
Finally, Fierce Health Payer reports on a study which suggests three ways to improve collaboration between those two feuding parties -- providers and payers. The article suggests that payers should take the initiative to
1. Reimburse for the end-to-end population health management workflow -- Instead of focusing on only closing care gaps or reducing utilization rates, for example, payers should reimburse for the entire workflow so that providers are more willing to invest in the sometimes pricey resources needed to implement value-based programs.
2. Share as much data as possible --For example, as the publication previously reported, Aetna shares its data with its provider partners, believing that the information helps doctors and hospitals do a better job at a lower cost, FierceHealthPayer previously reported. But insurers shouldn't just dump data on providers and expect them to understand it; instead, they should assist in analyzing and drawing specific conclusions. On the flip side, providers that are collecting their own data, which is often richer in patient care history than payers' claims data, should share this information with insurers. Then, payers and providers can both use a more complete set of data to improve quality of care. and
3. Collaborate at the organization, rather than the individual practice level.